Frequently Asked Questions

Everything you need to know before your adventure

📋 Booking & Payment

Choose your trek, fill out the inquiry form, and we'll confirm within 24 hours. A 30% deposit secures your spot, balance due 30 days before departure.

PayPal, credit/debit cards (Visa, MasterCard), and bank transfers.

60+ days: Full refund minus $100 admin
30-59 days: 50% refund
15-29 days: 25% refund
<15 days: No refund, transfer allowed

🏔️ Fitness & Difficulty

Moderate fitness required—comfortable walking 4-6 hours daily. We rate each trek (Easy/Moderate/Challenging).

Our itineraries include acclimatization days. Guides are trained and carry emergency oxygen. We ascend gradually and monitor everyone daily.

🎒 Equipment

Tents, sleeping bags, cooking equipment, first aid kits, and group gear. Packing list provided after booking.

📄 Visa & Documents

Most nationalities need a visa. We provide invitation letters. Apply at least 2 months before your trip.

🛡️ Insurance

Basic accident coverage included. We recommend comprehensive insurance covering evacuation, cancellation, and belongings.

👥 Team & Group

4-12 people. Private treks available for custom itineraries and flexible dates.

🌤️ Best Season

Yunnan: Apr-May, Sep-Nov
Xinjiang: Jun-Sep
Tibet/Sichuan: May-Oct

Still have questions?

Contact Us